CONTACT US
ENDESA’s Customer Ombudsman deals with claims filed by customers
which have previously been filed with the company's
Customer Services department
where customers are unsatisfied with the response received or have received no
response within a period of two months of presenting their claim.
Additionally, these claims must not have been previously filed with
any arbitration committee or tribunal or public authority with
competence in the domain of power distribution. The total value of
the claim submitted must not exceed 60,200 euros.
If your claim meet these criteria and you wish to process it
on-line, please complete the form shown on this page and return it
to us by clicking on the “send” button at the bottom of the page.
If it does not meet these criteria, we suggest that you file a claim with
ENDESA's Customer Service Department, which you can reach via this page.
| 
Yes